Terms & Privacy Policy
Welcome to Choco Del Mar!
We’re thrilled to have you here. By using our website and services, you agree to the following terms and conditions. Please read them carefully.
Terms of Service
1. Acceptance of Terms
By accessing or using our website, you agree to be bound by these terms and all applicable laws and regulations. If you do not agree with any part of these terms, you are prohibited from using our site.
2. Use of Our Website
- Eligibility: You must be at least 18 years old to use our services.
- Account: If you create an account with us, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.
- Prohibited Activities: You agree not to engage in any unlawful activities on our site, including but not limited to spamming, hacking, or infringing on the intellectual property rights of others.
3. Orders and Shipping
- Order Processing: We strive to process and ship orders promptly. However, we cannot guarantee delivery times as they depend on the carrier.
- Shipping Policy: Orders over $50 ship for free. We use insulated packaging and ice packs to ensure your chocolate arrives in good condition, but we are not responsible for delays or damages caused by the carrier.
- Returns and Refunds: Due to the perishable nature of our products, we do not accept returns. If there is an issue with your order, please contact us within 7 days, and we will work to resolve it.
4. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Choco Del Mar and is protected by copyright and trademark laws. You may not use our content without our express written permission.
5. Limitation of Liability
Choco Del Mar is not liable for any damages arising from the use of our website or products, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
6. Changes to Terms
We reserve the right to modify these terms at any time. Any changes will be posted on this page, and your continued use of our site after such changes constitutes acceptance of the new terms.
Privacy Policy
1. Information We Collect
- Personal Information: When you place an order or create an account, we collect personal information such as your name, email address, shipping address, and payment information.
- Non-Personal Information: We may collect non-personal information such as your browser type, device information, and browsing habits through cookies and similar technologies.
2. How We Use Your Information
- Order Processing: We use your personal information to process and ship your orders.
- Communication: We may use your email address to send you updates about your order, as well as promotional emails if you have opted in.
- Improvement: Non-personal information helps us understand how our site is used and how we can improve our services.
3. Sharing Your Information
- Service Providers: We may share your information with third-party service providers who help us operate our website and fulfill orders.
- Legal Requirements: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal processes.
4. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.
5. Your Choices
- Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe link in the email.
6. Changes to Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and we will notify you of any significant changes.
If you have any questions or concerns about our Terms & Privacy Policy, feel free to reach out to us at choco@chocodelmar.com. Thanks for being part of the Choco Del Mar family!
Effective Date: 5/25/2024